Criteria for evaluating port effectiveness: Levels of influence per actor Criteria for evaluating port effectiveness Levels of influence per actor Source: Adapted from: Brooks M.R. (2012). The AAPA Customer Service Initiative Report. Washington DC: AAPA. Share this: Share on LinkedIn (Opens in new window) LinkedIn Share on X (Opens in new window) X Share on Facebook (Opens in new window) Facebook Share on Reddit (Opens in new window) Reddit