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Port Economics, Management and Policy

A comprehensive analysis of the port industry

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Risk Profile of Port Customers

Risk profile of port customers

Source: adapted from Hughes, A.M., 2003, The customer loyalty solution, MacGraw Hill, New York.

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CONTENTS ‣ V. PORT COMPETITION ‣ Chapter 5.3 – Port Marketing ‣ Risk Profile of Port Customers
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Port Economics, Management and Policy
Theo Notteboom, Athanasios Pallis and Jean-Paul Rodrigue (2022) Port Economics, Management and Policy, New York: Routledge, 690 pages / 218 illustrations. ISBN 9780367331559.


doi.org/10.4324/9780429318184

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Contents

  • I. PORTS & MARITIME SHIPPING
  • II. CONTEMPORARY PORTS
  • III. PORT TERMINALS
  • IV. PORT GOVERNANCE
  • V. PORT COMPETITION
  • VI. PORT PERFORMANCE
  • VII. PORT POLICIES & DEVELOPMENT
  • VIII. PORT MARKETS
  • IX. CASE STUDIES

Conditions

This material (including graphics) can freely be used for educational purposes such as classroom presentations in universities and colleges. Any other uses, such as conference presentations, commercial training progams, news web sites or consulting reports, are FORBIDDEN. The material cannot be copied or redistributed in ANY FORM and on ANY MEDIA. For specific uses permission MUST be requested.

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